Support
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Contact Methods
WeChat Support
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QQ Group
Join our QQ group to connect with other users
Related Resources
User Guides
Step-by-step guides to help you get started
View Guides βUse Cases
Best practices for different industries and roles
View Cases βLearning Center
Deep dive into website monitoring and optimization
Start Learning βFAQ
Find quick answers to commonly asked questions
View FAQ βCommon Issue Solutions
β Inaccurate detection results
Please ensure the URL format is correct and the website is publicly accessible. Some websites may have access restrictions or require login.
β Slow scan speed
Scan speed depends on website response time and number of links. If the scan takes too long, it may be that the target website responds slowly or has many links.
β Unable to detect some links
Some links may be invalid, require login access, or be blocked by firewall. We will display specific error messages to help you determine.
β Missing SSL certificate information
If the website does not use HTTPS or has abnormal certificate configuration, SSL certificate information may not be available. Please ensure the target website supports HTTPS.
Response Time
Email Support: We will reply to your email within 24-48 hours.οΌ
WeChat/QQ Support: Issues raised via WeChat or QQ group will be processed within 1-3 business days.οΌ
Urgent Issues: If you encounter urgent issues, please mark [URGENT] in the email subject, and we will prioritize processing.οΌ