Support
We are always here to help and support you
Contact Methods
Email Support
Send an email to our technical support email
Issue Feedback
Submit issues or feature suggestions
Documentation Center
View detailed usage documentation and API documentation
Common Issue Solutions
โ Inaccurate detection results
Please ensure the URL format is correct and the website is publicly accessible. Some websites may have access restrictions or require login.
โ Slow scan speed
Scan speed depends on website response time and number of links. If the scan takes too long, it may be that the target website responds slowly or has many links.
โ Unable to detect some links
Some links may be invalid, require login access, or be blocked by firewall. We will display specific error messages to help you determine.
โ Missing SSL certificate information
If the website does not use HTTPS or has abnormal certificate configuration, SSL certificate information may not be available. Please ensure the target website supports HTTPS.
Response Time
Email Support: We will reply to your email within 24-48 hours.๏ผ
Issue Feedback: Issues submitted via GitHub Issues will be processed within 1-3 business days.๏ผ
Urgent Issues: If you encounter urgent issues, please mark [URGENT] in the email subject, and we will prioritize processing.๏ผ
More questions? Check out our FAQ page
View FAQ